Hilton Birmingham Metropole Hotel
What Guests Say
Location, friendly
Clare
October 2023
Always a great stay at this hotel, location is perfect and for a Hilton it has kept it's good standards whereas most others I have stayed in now in the UK are becoming substandard. Having a 24 hour bar is also always a great addition. Parking is easy and reasonably priced for the location. This will always be my first choice hotel when staying at the NEC.
Steve
November 2024
the rooms where lovely, well kept and tidy, everything you needed for a one night business stay. The hotel had good parking, and close to the vox which we where visiting for business purposes. Staff where friendly, helpful, breakfast was really good quality for a hotel, but be prepared this hotel gets busy, so if that's not for you, something to think about.
Rebecca
May 2025
I am usually really picky about cleanliness but I actually couldn't find one thing wrong which was really nice! Beds were really comfortable and I liked that they had digital signs everywhere to tell you what was going on.
Kayleigh
May 2025
Participated in ConFuzzled 2025 (with Early Arrival) and came to the Hilton one day prior to that. Breakfast was lovely and plentiful. Location quiet and stunning.
Knut
May 2025
I always enjoy a trip to the Hilton Hotel Metropole in Birmingham. Stafford fantastic food is delicious. Service at the bar is always really good as well and the location is perfect.
John
April 2025
Executive lounge is always welcoming and provide a good range of drinks, canapés and a lovely breakfast. I must say on our second evening the lounge was very busy and as a party of seven there wasn’t enough room for us all to sit together. The executive lounge manager, Jenise went above and beyond in providing us seating in the overflow area. Herself and Mollie, looked after us all with their hospitality skills and great personalities. They both made our stay feel extra special. Our room was clean and housekeeping staff were helpful. I’ve been using this hotel for over ten years so it’s become a place that I know and expectations are always consistent.
Victoria
March 2025
Receptionist automatically upgraded my room at check in. Hotel is perfect in terms of the facilities it offers and location for the arena and NEC. The coffee kiosk by reception. However, I wish they sold more than danish pastries as breakfast items, pots of yoghurts, porridge pots and fresh fruit would be great. Not everyone wants a full on hotel breakfast. (£9.00 spent at Costa coffee in Resorts world got us coffee, toast and yoghurts)
Sarah
April 2025
I was attending the European Elvis championships I should have booked straight with them so I didn’t benefit from their offers ie cheaper car park fees and breakfast/dinner included. Never mind it was still a great experience and the room was extremely comfortable - even though sadly I didn’t sleep well at all
Sophie
January 2025
Service at breakfast was excellent. A hotel colleague (I think she was named Fidelma) saw that it would be difficult for me, with 2 children and my husband in a wheelchair, to get breakfast in the self service set up. So she offered us help and she was an angel. I managed to enjoy the food whilst it was still hot and I felt seen in my role as a carer. I really appreciated her help. Please pass on my thanks to her. Also the fresh honeycomb at breakfast was a new experience for me. I thought I didn't like honeycomb but that was like pure heaven and a very special touch to the breakfast offering.
Naughtyangel247
March 2025
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