Location, friendly
Clare
Oktober 2023
Loved the spacious room, massive bed I wanted one for my home. Breakfast I couldn’t fault it except that I was told the cooked breakfast wasn’t hot enough. I had porridge and fruit all lovely as was the pastries. I also like the fact we could buy sandwiches and crisps we need for the Pure Worship Convention as we didn’t want to waste lunchtime looking for a snack. The meal we had at the hotel Hilton was also good because we didn’t want to search for a restaurant on the evening of our arrival. All in all I would recommend Hilton. There was a wedding on that didn’t impact on our use of Hilton. Parking was rearranged for me right outside the hotel at a very reasonable cost.
Anonymous
Julai 2025
Staff at reception were friendly, staff at the gild and go were lovely and very helpful. The trainee at the bar was nice aswell. The rooms are lovely and pool was the warmest pool I've ever been in.
Jazmine
Julai 2025
The wow factor when you walk in greeted by friendly staff reception bar staff we booked a penthouse for our anniversary meeting family there stunning room fabulous view from balcony balloons on the bed with little chocolate balloons in the living and two beautiful cakes with cream and strawberries great treat not expected great breakfast in the morning
Anonymous
Ogos 2025
Always a great stay at this hotel, location is perfect and for a Hilton it has kept it's good standards whereas most others I have stayed in now in the UK are becoming substandard. Having a 24 hour bar is also always a great addition. Parking is easy and reasonably priced for the location. This will always be my first choice hotel when staying at the NEC.
Steve
November 2024
the rooms where lovely, well kept and tidy, everything you needed for a one night business stay. The hotel had good parking, and close to the vox which we where visiting for business purposes. Staff where friendly, helpful, breakfast was really good quality for a hotel, but be prepared this hotel gets busy, so if that's not for you, something to think about.
Rebecca
Mei 2025
I am usually really picky about cleanliness but I actually couldn't find one thing wrong which was really nice! Beds were really comfortable and I liked that they had digital signs everywhere to tell you what was going on.
Kayleigh
Mei 2025
Participated in ConFuzzled 2025 (with Early Arrival) and came to the Hilton one day prior to that. Breakfast was lovely and plentiful. Location quiet and stunning.
Knut
Mei 2025
I always enjoy a trip to the Hilton Hotel Metropole in Birmingham. Stafford fantastic food is delicious. Service at the bar is always really good as well and the location is perfect.
John
April 2025
Receptionist automatically upgraded my room at check in. Hotel is perfect in terms of the facilities it offers and location for the arena and NEC. The coffee kiosk by reception. However, I wish they sold more than danish pastries as breakfast items, pots of yoghurts, porridge pots and fresh fruit would be great. Not everyone wants a full on hotel breakfast. (£9.00 spent at Costa coffee in Resorts world got us coffee, toast and yoghurts)
Sarah
April 2025
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